Check-in

You can start the check-in procedures in different layouts:

Layout

Procedure

Control Center

Ø Call up the reservation in the tab Arrivals.

Ø Highlight the guest in the listbox (search results).

Ø Click Check-in in the function pane.

Tip: When conducting a check-in via control center, you can make use of the Upselling-function. For further information see section Upselling.

Room rack

Ø Click the reservation in the room rack.

Ø Click Check-in in the function pane.

Arrival summary

Ø Call up the reservation by entering the search parameters and click Search in the function pane.

Ø Highlight the guest in the listbox (search results).

Ø Click Check-in in the function pane.

Reservation layout

Ø Click the Reservation-shortcut  in the toolbar or call up the layout in the menu Front Office.

Ø Click Check-in in the function pane.

Rooming list

Ø Highlight the reservation(s) in the rooming list.

Ø Click Check-in in the function pane. In case no room had been allocated beforehand, a room will be allocated automatically.

 

If interfaced to a key card system, a dialog box to program the keys will be displayed automatically at the end of the check-in process. For further information on this subject, see section Interfaces.