The function cancel check-in reverts the check-in of guests. A check-in can be cancelled only if there are no charges on either guest or client account. The room status will revert to the status of a departure.
You can cancel a check-in in different layouts:
|
Layout |
Procedure |
|
Control Center |
Ø Highlight the guest in the arrivals-listbox. Ø Click Cancel check-in in the function pane. This button appears only if the guest has just been checked in, before refreshing the layout. |
|
Arrival summary |
Ø Call up the reservation by entering the search parameters and click Search in the function pane. Ø Highlight the guest in the listbox (search results). Ø Click Cancel check-in in the function pane. |
|
In house guests |
Ø Highlight the guest in the listbox. Ø Click Cancel check-in in the function pane. |
|
Reservation layout |
Ø Open the tab Rooming list. Ø Highlight the guest in the listbox. Ø Click Cancel check-in in the function pane. |
|
Room rack |
Ø Click the reservation in the room rack. Ø Click Cancel check-in in the function pane. |