Post packages in advance

Depending on hotel policy, the fix services may be posted and settled directly upon check-in:

•    In some hotels, the SIHOT-installation is configured in a way that this process is started automatically during each check-in.

•    Alternatively, the process can be started automatically if the guest has booked a particular package. This depends on the setting of the field Prepay at check-in (tab Booking conditions) in the package’s master file.

•    Payment on arrival may be carried out in individual situations only, in which case the process can be started manually as and when required.

To charge and settle the fix services upon check-in, proceed as follows:

Ø Carry out the check-in as described under Check-in.

Ø When conducting the check-in via control center, you can start this process directly in the control center by clicking  next to the guest and client accounts.

Ø Click Guest account, Client Account or Group Account in the function pane, depending on the account instructions.

SIHOT opens the account.

Ø Click Post packages in advance until in the function pane.

SIHOT opens a dialog box to enter the date until which the fix services should be posted. By default, this is the departure date.

Ø Enter the date and click Pre-posting.

SIHOT posts the fix services on the account.

Ø Settle the charges as required.

Figure 17: Posting in advance