Central Reservation offices have evolved to become “one-stop-shops” not only for individual guests, but also for wholesalers, tour operators and travel agents. Each client requires a unique approach and special handling. SIHOT.CRS supports this approach by providing special functions and customised information tools to increase operational and management control.
The main feature of SIHOT.HQ is the use of the same data pool at hotel and head office, while the head office itself does not produce any revenue. As an add-on to the head quarter solution, SIHOT.CRS has been specifically developed for Central Reservations offices which also act as providers who are producing their own revenue through commissions and services offered.