In a group reservation, you cancel individual group elements or specific rooms or guests within this element.
Individual reservations are cancelled as follows:
Ø In the expander Reservation data, open the combobox Reservation type.
Ø Select the reservation type Cancelled.
Ø Depending on hotel policy, the fields Reason for cancellation and Note may also have to be completed.
Ø Click Modify in the function pane to complete the cancellation.
Figure 96: Cancelling a reservation
The cancellation number appears next to the reservation number. As part of the mixfile, this number can also be incorporated in the hotel’s confirmation of cancellation.
Figure 97: Cancellation number