Service data

The service data contains the basic definitions of a service.

    Rate:

Normal charges for this service including VAT.

    Currency:

In multi-currency installations, you can select the hotel or foreign currency with which the service will be posted.

    Service type:

You can combine related services under one service type. The service types itself are defined in the combobox 32 (LST-Art).

The service type is used for the grouping of services on the invoice (there are also several registry keys for the invoice groupings) and the service types can be used as a search parameter in the Posted services layout.

    Fixed rate:

This field is important for the distribution of revenue if the service is a component within a package. While the accommodation in a package is usually not a set rate, the other services will yield the rate defined in the service master fiele.

    Card revenue:

When using SIHOT.Loyalty, this field determines if the service produces bonus points for the guest’s loyalty account.

    Manual rate:

If Yes, users can overwrite the standard rate in the master file in a reservation or when posting this service. If No, SIHOT will always post the exact rate defined in the master file.

    Discount:

If Yes, the rate will change if there are any applicable discounts. If No, the rate will not be influenced by any discounts. For more information on this subject, see section Discounts.

    Negative posting:

If Yes, the service will be deducted from the account. This may be the case with discount-services, for example, that will reduce the amount due in the invoice.

    Not identifiable/calculable:

If Yes, the service will not be included in forecasts and reservation confirmations. This setting is, for example, used for municipality, city or tourist taxes which guests need to pay locally and which the hotel must forward to the respective authorities.

    Grouping:

This field determines under which heading the service should be shown on the invoice.

    Invoice sequence:

In this field, you can define the order in which the services are to appear on the invoice or account statement.

Figure 59: Service data expanders