Expander edit data

Open the expander Edit data to enter further details for a specific guest on the rooming list.

NOTE: Any data entered here applies to the highlighted guest in the listbox only. Other guests on the rooming list remain unaffected.

By clicking the respective button, you can open separate expanders to add or change the following details:

Icon

Description

Function

Pick-up

 

Opens two expanders to enter the pick-up times and transport details for any transfer bookings upon arrival and/or departure.

Amenities

Opens an expander to select amenities and other items that the guest may have requested.

Fix services

Opens an expander to add individual fix services for this guest or change the package, if it is different from the other guests.

Comment

The Comments-tab contains several sub-expanders to enter comments for different areas and departments.

Credit card

Opens an expander to enter the guest’s credit card number. Be sure to follow hotel policy with regards to storing sensitive client data.

Loyalty card

Opens an expander to enter the guest’s membership details for any bonus or customer schemes that the hotel is participating in.

Service tasks

Opens an expander to enter service tasks to be carried out for the guest. For further information on this subject see section Master files.

 

Guest identification

Opens an expander to enter the guest identification type and number, for example for all-inclusive guests. For more information on this subject, see Guest identificiation.

 

TIP:
Once you’ve entered details in any of the above expanders, the respective icon will be displayed the Icon-expander.

Figure 53: Expander Edit data with amenities and credit card details

To enter the guest’s arrival and departure times, proceed as follows:

Ø Click Timer  next to the arrival or departure date.

By default, SIHOT enters an arrival time of 15:00 hrs or departure time 12:00 hrs. These times can be overwritten as required and they apply to the selected guest only.

Figure 54: Entering arrival and departure time

The button Show period of stay in the expander Guest related functions enables you to enter individual arrival and departure dates for a sharer. Alternatively, you can also change the arrival and departure dates for specific guests in the exended rooming list view (button  next to the rooming list listbox).

Figure 55: Individual arrival and departure dates for a guest

 

Children’s ages are displayed automatically next to their date of birth, if the child already has its own guest profile with a guest type that refers to children.

Figure 56: Display of child's age in rooming list