Discounts are defined in the layout by the same name (menu Master files). Here, you can define general discounts that apply to anybody with a certain person type or very specific discounts, for example for a certain service for a limited period of time for a certain client.
Which guest is entitled to which discount depends on the definition:
1. By discount group:
These discounts apply only to guests with that discount group in their guest profiles. Those guests can avail of “their” discount every time they return to the hotel (for example: a special food and beverage discount for tour guides using the hotel’s facilities).
2. By discount code:
These discounts are available to anybody quoting the code. These are intended for the general public (for example: marketing activities that are announced in the press or social networks).
NOTE:
In contrast to discount groups,
discount codes are not stored in the guest profiles.