Messages and Comments

Upon loading a guest’s details in the check-in dialog, appointments and traces will be displayed in a pop-up dialog.

 

The command check-in prompts SIHOT to display warning messages, e.g. if the housekeeping status of the room is not ready for check-in.

 

Figure 4: Message upon check-in

Press the details-button to find out the current room status.

 

Figure 5: Room not ready – details

Comments, notes and activities entered in the guest profile and/or reservation will be displayed for your information and action.

 

Figure 6: Comments displayed upon check-in

If SIHOT.CRM is serialised, further messages may be displayed in relating to the guest history figures. See chapter “CRM” - Check-In Messages.