You can define individual messages to be displayed upon check-in depending on certain figures in the guest history.
è EXAMPLE: As of a certain number of stays, your guests receive vouchers for the Bar or the Restaurant. Upon check-in a message reminds the Receptionist to handover these vouchers.
To be able to use this function, the module SIHOT.CRM must be serialised.
Use registry key [1351] to determine the guest history figure that the message is to be based on:
•Number of stays
•Number of reservations
•Number of room nights
•Gross revenue
•Net revenue
Use registry key [1352] to define the message in relation to the number or amount, following the syntax “minimum number/amount:maximum number/amount=message text”, e.g. 3:10=Bar Voucher to be handed over;11:999=Restaurant Voucher to be handed over.
Restart SIHOT.
Figure 2: Registry setting for messages on check-in
Upon check-in of a guest, whose guest history corresponds with the conditions defined in the registry, the respective message will be displayed.
Figure 3: Check-In Message
In addition, this message is shown in a number of reports (e.g. Arrivals/in house/departures), marked as CRM-Info.