Tab Reservation Information

Category

Select the category. This information is entered automatically for reservations made via the category- or allotment rack.

Arrival

Enter the arrival date. This information is entered automatically for reservations made via the category- or allotment rack.

Nights

Enter the number of nights the guest is going to stay. Alternatively, skip this field and enter the departure date. SIHOT will then enter the number of nights automatically.

Number of rooms

Enter the number of rooms.

Number of pax

Enter the total number of guests. To enter details of the guest types, a separate dialog will open. Completing this dialog is optional and may be skipped with the tab-key.

Packages

Select the package or fix service. To enter more than one package or fix service, open the dialog rate agreement with the button packages.

Rate category

Select the rate category if the rate is for a different category than the category reserved. E.g. when upgrading a guest, enter Suite in the category to be reserved and double room in the rate category.

Rate segment

Select the rate segment.

Sales Date

This is an informative field showing the actual date on which the reservation was entered in SIHOT.  By default, it cannot be edited unless the user has the user right V - edit sales date for the dialog (user right [15700]).

Room

Enter a room number for single reservations. Multiple room reservations have their rooms assigned on the rooming list.

Departure

Enter the departure date, if not calculated automatically upon entering the number of nights.

Reservation number

SIHOT enters the reservation number automatically. You can also enter a manual reservation number, if you wish to combine several reservations under the same number. These reservations will for example have the same group account and can be settled together.

Reservation type

Select the reservation status. Optional reservations must also have an option date.

Pax registered

SIHOT automatically enters the number of guests on the rooming list. If you enter a number in this field, SIHOT will automatically enter as many guests on the rooming list under the name of the client.

Rate

The automatically calculated rate can be overridden (if manual rate allowed in the package master file).

Guest type

Select the guest type to determine the rate.

Discount group

Select the discount group to determine the rate.

Discount

SIHOT automatically calculates any discounts the guest is entitled to according to the discount management-dialog.

Deposit, due by

Enter any prepayments required together with a due date.

Option until

Enter the date until which the rooms are provisionally reserved.

Arrival / Departure time

Enter the expected arrival and departure times of the guest(s) at/from the hotel. The timings are displayed on the arrival and departure lists. Use the additional information dialog to enter pick-up times, flight details, etc. for guest transfers.

External reference

Enter an external reference. Up to 12 characters, this is an information to the reservation or to the guest.

Payment instructions

Select the code for the payment instructions. Generally, the instructions would be:

External key

Enter the reference of the client (if given).

GDS number

Only if interfaced to SIHOT.WEB: automatically transferred GDS number if received

Market segment

Select the market segment. This information is important for the statistics (revenue by market segments) and for the forecasts.

Reservation source

Select the reservation source. This information is important for the statistical analyses.

Reservation medium

Select the reservation medium. This information is important for the statistics.

Channel

Select the reservation channel. This information is important for the statistics.

Group/ Individual

Enter a flag to highlight group or individual reservations. This flag may be adjusted to customer-specific requirements. The field can be evaluated statistically in the A/B reports as well as the SICOM-Server.

Colour status

Select a colour for the reservation’s arrow on the hotel’s room rack.

Note

Enter a short note concerning the reservation.

Exclusive Occupancy

Only if bed management is serialised: enter if the rooms are to be occupied by one party only, or if other guests can be assigned to the room as well.

Optimisation

Only if bed management is serialised: if yes, SIHOT will optimise the room occupancy.

Blocked

When ticked, other users will be unable to make any amendments to the reservation

Additional Information

(Commission fields are not active if commission handling is serialised!)

Currency

Select the foreign currency which is the basis for the rate of the fix service. The currency will be displayed in the field rate in front of the amount.

Exchange rate type

Select the buying or selling rate.

Method of commission calculation

Select commission on gross revenue or commission on net revenue.

Commission service

If the commission is subject to VAT, select the service to be posted, including VAT and select commission on gross revenue in the field above.

Commission rate

Enter the percentage of the commission.

Posting commission

Select how the commission will be posted: either manually or automatically upon invoicing.

Commission

Enter a set amount for commissions, if the commission is not a percentage of the package.

Discount percentage

Enter the percentage of the commission, if not a set amount.

Automatic services

If yes, automatic services (e.g. city tax) will be posted together with the fix services. Also, if automatic services are generally posted for every guest (as per registry definition), you can override these

Payment instructions for automatic services

Select the code for the routing of the automatic services. Generally, the instructions would be:

Outside line facility

Only used if interface to PABX: default for telephone facility status upon check-in.

Pay-TV

Only used if interface to Pay-TV: default for telephone facility status upon check-in.

Voucher number

Enter the voucher number. If registry key [8479] is active, SIHOT will check for duplicate voucher numbers (see “Administration - Registry” - Reservations).

Reference number

Enter the reference number

Select an invoice holder from the guest profiles.

Authorise

Only used if interface to online credit card terminal.

Deposit 3

Enter the amount and due date for the third deposit.

Deposit 2

Enter the amount and due date for the second deposit.