To help with routine correspondence, SIHOT also produces automatic e-mails.
è EXAMPLE: For every rate change in a reservation, an e-mail is generated to confirm the change to the client.
Automatic e-mails always apply to every reservation and to every event chosen to offset an e-mail. Automatic e-mails are not intended for any specific reservations or guests. However, you can set an e-mail filter in the guest profiles (tab additional features).
Abbildung 14: E-mail filter in guest profile
To enter a new automatic e-mail, press the Ins-key,
double click on an empty line or click on the plus-icon 
. Choose an event for which an e-mail should
be generated. Add the text for the subject line in the column Re:. Select a recipient for the mail
in the column addressee or enter
a specific e-mail address in the column freely defined e-mail address. Choose
a layout if applicable. Press
the enter key to exit the edit-mode. Finally, add the text for the message body
by clicking on the paper-icon 
.
The definition in the column type relates to the e-mail filter in the guest profile (see Guest Profile - Additional Features).
Figure 14: Automatic e-mails
When working with SIHOT.Event, you can also create automatic e-mails relating to a number of processes in event reservations.
i TIP: In order to avoid unnecessary or multiple e-mails, the System Administrator may in install a service which delays the sending of the e-mail by a set time interval (e.g. one hour). For instance, if amendments to the arrival date prompt an e-mail to the client and a user changes the arrival date several times during the processing of a reservation, then the client will receive only one e-mail concerning this amendment, based on the last change. (Registry [7190])
The sending of automatic e-mails is determined by two different sending rules:
3. Combine and filter
E-mails with an outdated content (due to reservation changes that were made within a short period of time) will not be sent.
4. Process individually
This option applies to e-mails that are offset by events of the type reservation type amended to … This rule ensures that an e-mail is sent for each of these events.
Abbildung 15: Sending rules for e-mails