Guests in house

This tab lists the guests that are presently checked-in.

Ø Click Search in the function pane to call up the data.

Ø To search for a specific guest or reservation, enter the details in the name fields and click Search .

Use the buttons in the function pane to carry out the following functions:

Button

Function

Cancel check-in

Reverses the check-in.

Room move

Use this function to carry out a room move or plan a room move at some stage of the guest’s stay. For further information on room moves refer to Housekeeping – Room moves.

Guest account

Opens the guest account.

Client account

Opens the client account.

The middle pane with details of the highlighted guest contains the expander Account, listing the current balances of the guest and client accounts. Next to the balances, there are buttons to carry out the following functions:

Icon

Description

Function

Account

Opens the respective account.

Post packages in advance

Opens the layout to post fix services in advance.

Check-out

Opens the check-out layout.

 

Figure 15: In-house guests in the control center