For guests arriving without a reservation, an easy and fast alternative to the check-in dialog is the walk-in dialog. This is a separate dialog, which is called up via the Front Office menu.
To facilitate the walk-in procedure, enter common walk-in
details including standard room profile requirements and press the
diskette-symbol in the
toolbar. The information entered is now stored as pre-setting for any future
walk-ins.
In order to check in a walk-in, enter the guest’s name and address and complete the fields to search for suitable available rooms. Press the button update. SIHOT displays the respective selection of rooms. Highlight a room and press the button walk-in. The guest is now checked-in and a guest profile has been created with the information available.
i NB: If required, complete the data of the guest profile as per hotel policy to ensure that statistics for this guest are stored correctly and completely.
If you highlight more than one room of the selection in the display, SIHOT will check-in each room, using the guest data entered.
Activate registry key when making reservations via room rack for the current hotel day, pre-set selection to “walk-in dialog” [6274] to call up the walk-in dialog via the room rack.
Figure 7: Walk-in dialog