Service reservations for events include especially all F&B arrangements as per the client’s requirements. The services booked can be printed on the confirmation and on the function sheet.
Specific timings for the service can be entered in the two time-fields next to the dates. If it should not be possible to estimate in advance the amount required (e.g. the amount of champagne bottles for a wedding), enter 0 in the field number. The service timings must lie within the dates of the event reservation, however, the starting and end time of the reservation are not relevant for the service booking.
Special menus can be entered in the service master file, together with a complete description (in several languages). If you book such a menu for an event, the description can be adjusted as required, for this particular event only.
To reserve services, open the tab service. Search for services by pressing the button search and select the required service from the search-dialog. Enter all details and press the button add. SIHOT reserves the service for the event. The service reservation is entered in the tree. Add further services if required.
Use the checkbox manual to enter a manual rate for the service. If the checkbox is not ticked, SIHOT will determine the cost of the service according to the service master file.
Use the button service or POS-service as required and enter the service to be charged. SIHOT automatically takes over the comment (as per service master file). Delete or overwrite this comment as required.
To amend a service reservation, highlight the service in the tree. The service details will be displayed and can be amended as required. Press modify to confirm the changes. When amending the number of persons of a service, SIHOT will display a query, asking if this new number also applies to the room reservation.
Figure 42: Query for changes in number of persons
To delete a service reservation, highlight the service in the tree and press the key Del. Alternatively, press the button remove under the service tab.
i NB: In the daily view, any additions or amendments to the services will be for the respective day only and will not affect the other days.
Figure 43: Service reservation