At the Front Office, it may be necessary to cancel an invoice, for example, to settle the invoice with a different address in the header. Since this is just a formality that does not affect the actual payment, the cancellation of the invoice should be sent to the online payment system.
It is, therefore, possible to select an offline payment type to contra-post the payment on the invoice. Thus, the original online payment remains unaffected.
The offline payment type can be selected in the invoice cancellation dialog, if:
•the user has been given the user right z-payment type can be edited for the invoice cancellation dialog
•the invoice to be cancelled contains online payments
•allowance level 3,4,5 or 6 is applied
Figure 28: User right z to use an offline payment type