SIHOT offers different approaches to charge guests who arrive during and stay over a set period with a flat rate. Which option should be applied depends on company policy.
è EXAMPLE: From 21. to 28. December, a Christmas flat rate of €800.00 applies. From 29. December onwards, the charges are € 300.00 per night. A guest (Mr Claus) arrives on the 26. December and stays until 31. December.
Figure 94: Flex rates over a period with flat rates
•Shorten validity and adjust rate
Instead of charging the full flat rate, SIHOT charges a daily rate and only for those days that fall into the flat rate's period. After the flat rate period, the daily rates apply as normal.
è EXAMPLE: for the period from 26.-28. December, Mr Claus is charged € 100.00 per night (€800.00/8) and on 29. and 30. December € 300.00 each night.
Figure 95: Rate agreement when applying the shorten validity and adjust rate approach
•Extend validity
SIHOT charges the full flat rate for exactly the number of days the flat rate is set up for, i.e. the actual period of the flat rate is automatically extended. Any extra days over and above will be charged as normal.
è EXAMPLE: As the original flat rate period is 8 nights, SIHOT charges the entire flat rate of € 800.00 as of 26. December.
Figure 96: Rate agreement when applying the extend validity approach
•Shorten validity
SIHOT charges the full flat rate for those days that fall into the flat rate period. The days after the flat rate period are charged at the normal rate applicable.
è EXAMPLE: for the period from 26.-28. December, Mr Claus is charged € 800.00 (full flat rate) and on 29. and 30. December € 300.00 each night.
Figure 97: Rate agreement when applying the shorten validity approach