Field Properties

Reservation Dialog

Match code

Code for fast and easy identification of frequent guests/companies/agencies. Should be short and significant.

Title

Title, will be included on invoice, confirmation, mailings, etc. If title and salutation have the same code, SIHOT will change the salutation for individual guests automatically.

Guest type

Select the guest type.

Name

Last name of the guest, client or company name. This field provides the text for searches (e.g. guest search). Also, the name will be included on invoice, confirmation, mailings, etc.

Street

Street name and number

Country

Country referring to above address

Post code, City

Postcode and City

Phone/Fax

Telephone and fax numbers

E-mail

E-mail address, the ellipsis-button next to the address opens a new e-mail with Microsoft Outlook.

Previous stay

SIHOT displays details of the guest’s last stay (room number, arrival date, room rate).

Company

If there is a company entered in the guest’s profile, the company name will be displayed automatically. A double click on this field will open the profile of the company.

Sales Category

The field shows the sales category as per guest profile. The selected categories can be overwritten if required. See “Master Files - Guest Profile” - Sales Category.

Title 2

Title such as Dr, PhD, Esq etc.

Personal address

Salutation such as Dear Mr, Dear Mr & Mrs etc.

VIP

Hotel specific VIP-codes, as defined in the registry.

Delete

If yes, the record of the reservation will be deleted during the next data base clearance. If no, the record is being kept.

Country and Regions x 2

Assumes the same country code as the field country above. Amend if applicable. Regions may be chosen as defined by the hotel (e.g. counties)

Language

Default as per hotel language. This field determines in which language the guest is addressed in wake-up call, on invoice, confirmation, etc.

Nationality

Nationality of the guest, also required for police report (where applicable).

Contact person

If the client is a company, select the contact person within the company.

Comment

Short free comment

ID number

Enter the number of passport, driving license, etc.