If using the module SIHOT.Loyalty (customer loyalty program), this tab provides an overview over the points collected and rewards issued.
In order to obtain the records, enter a period. SIHOT shows the data of all cards by default. By selecting an individual card, the view will be restricted to this particular card.
To print an up-to-date statement of the points balance, press the button print.
If the guest collects a reward, press the button redeem. The dialog deduct Fidelity points will open for deducting the points from the balance and for keeping a record of this transaction.
i NB: the records of rewards claimed are only visible if the field type of card is left blank.
Figure 36: Tab Fidelity points