This tab provides space to enter any comments concerning the guest or company. Comments are categorised under a number of different headings, e.g. General or Reservations.
The entry field can contain a number of lines, for line breaks use the enter-key. In order to exit the list box, press either Ctrl + enter or use the tab-key to move into the comment’s heading, from where you can exit as normal with the enter-key.
i TIP: It is recommended to standardise the way messages are entered in this field and to provide all staff with a template. E.g. each entry should be headed by the current date and the initials of the staff member writing the entry. The entries should be made in chronological order with the most recent entry at the top.
Figure 30: Tab Comment in standardised form and chronological order
The comment-type contact persons is used for persons who are entered as a contact person in a company profile. This type of comment is displayed in the company’s profile under the contact person tab.
Figure 31: Contact person’s comment in the guest profile
Figure 32: Contact person's comment in the company profile