Change (Postpone) Reservation

In real life, it often happens that an event is postponed at short notice. To avoid having to re-enter all the information given already, you can change the entire reservation to a different date by pressing the button change reservation.

 

SIHOT moves the entire reservation including rooms, services and equipment after checking these are available on the new dates.

i NB: If a room, service or equipment should not be available, the reservation will not be changed. SIHOT will display a message to advise accordingly.

In addition, SIHOT displays a query regarding the Front Office reservations linked to the event. There are three options:

    Change only Front Office reservations with the same arrival date as the starting date of the event.

    Change all Front Office reservations.

    Do not change any Front Office reservation.

 

Figure 25: Query regarding FO reservations

Figure 26: Reservations changed with the event