To cancel a reservation, change the reservation type to cancelled. All rooms, services and equipment will be released respectively. The comment and reason for cancellation will be displayed accordingly. The data is, however, not deleted from SIHOT so that you are able to reinstate the reservation – if required – by changing the reservation type once again from cancelled to definite, tentative, etc.
Figure 27: Cancelled reservation
If accommodation has been reserved with the event, SIHOT will query if this is to be cancelled as well.
i NB: If the event is reinstated at a later stage, the reservation for accommodation will not be reinstated automatically. The reservation must be accessed and given the respective status manually.