The processing of tips and paid-outs is a very complex issue and requires comprehensive configurations of the POS-system, in SIHOT.PMS and within the interface, so that each system can identify tips and paid-outs. Principally, the handling of the two is the same, it depends on the hotel’s policy whether the two are to be differentiated and there should be several kinds of tips and paid-outs.
The service master file of a tip/paid-out contains a payment type such as cash and uses an account number that cannot be used by any other service which is not a paid-out. Every time this service is being posted, the hotel’s income will be reduced by this amount in the respective payment type.
This process is also carried out automatically during the Z POS. Therefore, the product group for tip and paid-out that is transferred by the POS must be also correctly entered in the service master file in SIHOT.PMS.
NOTE: You must assign the accounts for the Z POS in the dialog definition Z POS (menu Administration – Environment).