Shift management

The status of a shift can be changed in the layout Shift management (menu Front Office)

Status

Description

Ready

This is the initial status of each shift. The shift is not yet active.

Active

Users can sign on to this shift and carry out payment transactions.

Inactive

Users can no longer sign on to this shift.

Re-open

The user who has reopened the shift can sign on and carry out payment transactions; e.g. to correct a faulty payment.

Closed

Users can not sign on to this shift. To carry out payment transactions, they have to sign on to another (active) shift. This shift cannot be re-opened either.

 

The shift status cannot be reverted. I. e. an active shift cannot be reset to Ready. However, you can revert between the statuses Inactive and Re-opened for correction purposes. The status Closed is set automatically upon handover and when running the program Change hotel date (for all shifts) during the night run.

Figure 118: Shift management

To activate a shift, proceed as follows:

Ø In Shift management, click Open in the function pane.

SIHOT opens the dialog box to enter the opening balance.

Ø You can take over a float from a previous shift, or if, for example, you’ve received a new float from Accounts, you can enter the amount manually.

Ø If you enter the opening balance manually, add the amounts in the listbox.

TIP:
You can use the same payment type and currency multiple times, i.e. if you are counting cash bills and coins, for example, you can enter part sums as you go along and they will be added up automatically.

Ø Confirm the amount with your password. When taking over a float, the previous holder of the float also has to enter his/her password.

Ø Click Open to open the float for staff to sign on and to close the window.

Figure 119: Entering a new opening balance

Figure 120: Taking over a float

The balance of the float is shown in the shift management layout. Front Desk staff can now sign on to the shift.