At Reception, it may be necessary to cancel an invoice, for example, only to change the description of an item on the bill. Since this is just a formality that does not affect the actual payment, the online payment system need not be involved.
It is, therefore, possible to select an offline payment type to contra-post the payment on the invoice. Thus, the original online payment remains unaffected.
An offline payment type can be selected in the Invoice cancellation dialog, if:
•the user has the appropriate user rights
•the invoice to be cancelled contains online payments
•allowance level 3, 4, 5 or 6 is applied