If a guest has not booked any meals (within the package or fix services) or wants to pay for any additional meals taken by other guests, proceed as follows:
Ø Call up the guest’s room. Use the search
fields Room or
Name and click the
search button .
Ø Click Post additional meal .
Figure 45: Posting meals not included in the room rate or fix services
SIHOT displays the available services for the current meal type.
Ø Click the service to be posted. You can click the service as many times as applicable and/or click a combination of different services.
Ø If you’ve posted a service too many
times by mistake, click Remove to reduce the number. Alternatively,
you can close this window - without posting anything - by clicking Exit
.
Figure 46: Posting additional services
Ø Complete the posting using of these three buttons:
1. Post to
account :
SIHOT opens a window for the guest to sign the guest check digitally. Afterwards, SIHOT posts the charges to the account.
2. Print
invoice :
If you collect the charges directly, SIHOT issues an invoice you can print for the guest.
3. Send
invoice :
With this option, you also collect the charges immediately, however, rather than printing the invoice, you enter an email address for the invoice to be sent to.
Figure 49: Sending the invoice by mail
Having charged the bill to the guest’s account, you can recall the signature provided by the guest in the column External document.
Figure 47: Calling up the guest's signature
When spooling the invoice before printing it, you can recall the invoice in the trails in the guest’s profile.
Figure 48: Spooled invoice in trails