Payment instructions

Payment instructions can be defined in the guest profile, reservation, rooming list and account. The payment instructions defined in the tab Reservation override any other instructions that may have been entered in the guest or company profile. They also apply to all guests in the reservation, unless they are given specific instructions individually on the rooming list.

In the expander Reservation data, you can define a simple charge routing instruction in the field Payment instruction: depending on which account you select here (Own account, Client or Group account), the fix services will be posted automatically to this account.

For more detailed instructions, proceed as follows:

Ø In the expander Reservation data, open the sub-expander Invoice holder by

•    clicking Invoice holder  next to the contact information or

•    clicking File  next to the field Payment instructions.

Ø Click Edit  to enter new account instructions or to change any existing instructions.

Ø Select the invoice holder for guest, client and/or group account. In addition, you can select a profile to specify a separate delivery adress for the invoice.

Ø To specify any other account, for example a particular paymaster or specific group account, click Add  and select the respective account in the pop-up window.

Ø Select the service types and/or specific services to be posted to the respective account.

Ø Click Amend in the function pane to save the payment instructions.

In order to alert the users to the fact that payment instructions have been issued, an icon  will be displayed in the reservation.

For individual rooms within a reservation, you can define other charge routing instructions on the rooming list, see Rooming List.

Figure 44: Payment instructions in a reservation