.You report maintenance issues and document them for Maintenance department by adding a photo or video. The issues will automatically appear on the maintenance report.
To complete a maintenance request, proceed as follows:
Ø Call up the room in the rooms-to-clean
list .
Ø Tap the arrow 
.
SIHOT opens a dialog box with the room data.
Ø Select the applicable housekeeping status as per hotel policy and the maintenance status.
Ø Enter the maintenance status, priority and a description of the problem.
Figure 7: Maintenance request - reporting an issue
Ø To add a photo or video to illustrate
the damage or fault, tap Camera 
.
SIHOT opens a dialog box to add a media.
Ø Tap Video or Photo 
to launch the camera in your device.
Alternatively, select an existing photo or video from your device by tapping
File 
.
Ø Tap OK 
to save the maintenance request
status.
Figure 8: Adding a picture to a maintenance request
To add a photo or video on the maintenance repor itself, proceed as follows:
Ø Tap Camera under the entry
Ø Tap Video or Photo to launch the camera in your device.
Alternatively, select an existing photo or video from your device by tapping
File .
Ø Tap OK to save the maintenance request.
Figure 9: Maintenance request in maintenance report
The requests are also immediately visible in SIHOT.PMS.
Ø For an enlarged view of the photo or to
watch the video, click the button 
next
to the thumbnail.
Figure 10: Maintenance report including photos