NOTE:
The use of SIHOT’s key card features
depends on the compatibility of the hotel’s key card system.
To prepare for individual and group check-ins, you are now able to cut key cards in advance. To do so, you can open the key card dialog window in the rooming list, the arrivals overview and the group check-in.
In the group check-in, you can program the keys for the group’s rooms by category, without having to call up the dialog window for each room separately.
Ø Specify the expected arrival and departure times in the dialog window to ensure the new card’s validity does not clash with the keys of any guests that might be staying the room beforehand.
Figure 150: Preparing keys for a group check-in
The key card dialog box was revised and you will notice three buttons to cut a new key, produce duplicate keys and to delete keys. When opening the dialog box, the buttons are preselected by default:
• If no card has been issued for the room yet, the New key button is preselected.
• If a card was issued already, the Duplicate key button is preselected.
• If a card was issued already and it is the guest’s departure date, the Delete key button is preselected.
Figure 151: Deleting a card upon check-out
When cutting new or duplicate keys, you can immediately enter the number of required keys. A notification will tell you when to insert the next card.
Figure 152: Cutting multiple keys for a room
If the sharers in a room have their own accounts (expander Edit data - Guest related functions), a different card will be programmed for those sharers upon check-in. These are not copies of the same card as above (multiple keys for a room), but the cards contain each guest’s specific data.
TIP: If sharers should also have access to different areas, program the keys for each guest separately in the arrivals overview.
Figure 153: Programming sharer-specific cards
In the rooming list, you can now see the guest’s door code, however, please note the following configurations must be carried out beforehand:
1. The function Keycard system must be serialised.
2. The process-ID for generating the access code must be entered in registry key Keycard system.
3. The column doorCode must be added to the rooming list’s listbox via listbox configuration.
The suggested number of keys to be cut is now determined by the either of the following two registry keys:
•[29846] Preset number of cards to be coded according to number of sharers
•[29840] Preset number of cards to be coded according to category (e.g. SGL=1;DBL=2;...)
I.e. the pop-up dialog suggest the number of keys depending on the configuration in the registry. This number can be overwritten as and when required.
In the self-check-in kiosk and in the Check-in Wizard, the suggested number is always 1, which can also be changed manually.
Figure 154: Cutting keys in the kiosk
Figure 155: Cutting keys in the check-in wizard