Invoice written off with wrong payment type

Example:

When applying a payment for a city ledger invoice, you’ve entered the payment type Cash instead of Bank transfer.

Figure 2: Wrong payment type

To correct this mistake, proceed as follows:

Ø Open the client’s profile.

Ø Create a new misc. account (tab Accounts, subtab Misc. accounts).

Ø Highlight the account in the listbox and click Payment in the function pane.

Ø In the Payment-dialog post the amount that went wrong using the payment type Debtor.

Figure 3: Simulate another  debtor posting

Ø Settle this account using the payment type Debtor once more.

Figure 4: Settled misc. account

While the Front Office postings are balanced, the city ledger now shows a plus and a minus posting.

Figure 5: Interim status of the city ledger

Ø Highlight the negative posting and click Apply payment  to write it off using the wrong payment type Cash.

This balances the postings with payment type Cash.

Ø Highlight the positive posting and click Apply payment  to write this posting off using the correct payment type Bank transfer.

Ø Open the tab Movements to ensure that the postings are balanced and the correction was successful.

Figure 6: Correction successful