Vouchers with a status of incomplete were not settled correctly. This may happen if the user was interrupted during the sales process and did not finish the settlement.
NOTE:
You have to settle any incomplete
vouchers before you can sell further vouchers to this buyer.
Ø To complete the settlement process, click Finish gift voucher sale in the function bar.
SIHOT opens a window with the details of the incomplete voucher.
Ø Click Settlement and carry out the settlement as usual.
Figure 5: Finishing an incomplete sale
The voucher’s status changes from incomplete to valid.