Account

The icon stands for an account (guest or client account)

Account instructions

The icon indicates that there are account instructions.

Activate grouping

This icon enables you to group the contents of a listbox by headings if required. In many listboxes, this function is available by default.

Allotment /

group block

The icon stands for an allotment or group block.

Alternative

In SIHOT.C&B, this icon stands for an alternative event.

Amenities (in-room)

The icon stands for amenities.

Appointment / activity / trails

There are appointments/activities or trails in the  guest profile or in the reservation.

Birthday

The guest’s birthday was either the day before, is today or will be tomorrow.

Blacklist

The guest is blacklisted (as per guest profile, tab Additional information field Stop/Invoice).

Checked-in

The icon appears with reservations, rooms and guests in the listboxes of the reservation search, group reservations and rooming list in the Status-column as well as in the Control Center. The icon also appears in the expander Detailed information in the room rack and in the expander Edit data in the rooming list.

Checked-out

Early Check-Out

The icon appears with reservations, rooms and guests in the listboxes of the reservation search, group reservations and rooming list in the Status-column as well as in the Control Center. The icon also appears in the expander Detailed information in the room rack and in the expander Edit data in the rooming list.

You will find this icon with guests who checked out prior to their expected departure date.

Credit card

Credit card authorised

A credit card has been provided.

The credit card has been authorised.

Comment

There are one or more comments.

Commission

The icon stands for a commission agreement.

Currency exchange

The icon stands for currency exchange transactions.

Data base

The icon stands for the database and saving data.

Deposit required

A deposit requirement has been entered in the reservation.

Deposit partly received

A deposit payment has been made in part.

Deposit received

The required deposit has been paid.

Deposit continued

Deposit suspended

Deposit required in CRS

If interfaced to a CRS: A deposit requirement has been entered in the reservation.

Deposit partly received in CRS

If interfaced to a CRS: A deposit payment has been made in part to the CRS.

Deposit received in CRS

If interfaced to a CRS: The required deposit has been paid to the CRS.

Edit/Signature

On a button next to a listbox, you can click the icon to edit the entry or document.

In a reservation (for example in the expander Edit guest data), the icon means that the guest has provided a digital signature with the registration card function in SIHOT.

Edit, multiple

Click the icon to change the column for all highlighted entries.

Excel Export

Click the icon to export the data of the listbox into a spreadsheet. The sequence and order of the data will be taken over as is.

External reservations

External reservation search

External reservations are imported straight into SIHOT with various reservation interfaces.

You can specifically search for these imports by using the external reservation search.

Guest identification

The icon is displayed in a reservation if a guest ID has been entered for the guest.

HQ-sync connectivity

In MPE-installations, these icons show wether HQ-sync is working or disrupted.

Loyalty card 

A loyalty card is entered in the guest profile.

More

An additional or extended selection of parameters is available.

No post

This icon appears if the function No post was activated in the guest’s account. This prevents any postings to the account via interfaces (POS, spa-interface, pay-TV) and also prevents guests from making outside calls.

Package

The icon indicates a package.

Pick-Up

The icon stands for transport bookings (taxi, airport transfer, etc.).

Police report

The icon stands for the police report.

Prepayment

The guest must prepay any reservations (as per guest profile, tab Additional information field Stop/Invoice).

Rate frozen

The rate in this reservation has been frozen and will not update automatically if the rate master file is changed.

Rebate

The invoice has been cancelled.

Rebate level 4

The invoice was cancelled using rebate level 4.

Reservation

The icon stands for a reservation.

Reservation, group

The icon indicates a group reservation.

Reservation, sub-

reservations

The reservation has sub-reservations.

Return guest

The guest has stayed before.

Room allocated

The icon stands for allocated rooms in the rooming list and the guest related reservation search, where it appears in the Status-column.

Room move planned

The guest will move from this room to another at a certain date.

Room move planned

The guest will move into this room at a certain date.

Room move carried out

The guest has been moved from this room to another.

Room move carried out

The guest has been moved into this room.

Room status: clean

This icon stands for allocated rooms (that will be arriving within the check-in tolerance period) the in the rooming list and the guest related reservation search in the Status-column, if the room’s housekeeping status is Room OK.

Serial event

In SIHOT.C&B, this icon stands for a serial event.

Sharers:

- single occupancy

- two sharers

- 3 or more sharers

In a reservation, these icons show the occupancy in the room, depending on the number of sharers.

VIP

The guest is a VIP.

Web-Pre-Check-In

The guest has checked-in via internet (e.g. on the hotel’s website or using the app SIHOT.Go!).

Web-Pre-Check-Out

The guest has checked-out via internet (e.g. on the hotel’s website or using the app SIHOT.Go!).