SIHOT offers different approaches to charge guests who arrive during and stay over a set period with a flat rate. The field Flatrate date handling in the package master file determines the charges in such cases. Which option should be applied depends on company policy.
Figure 111: Date handling for flat rates
For example: From 21st to 29th December, a Christmas flat rate of € 800.00 applies. From 29th December onwards, the charges are € 120.00 per night. A guest arrives on the 26th December and stays until 31st December.
Figure 112: Guest staying over and longer than flat rate period
•Extend validity:
SIHOT charges the full flat rate for exactly the number of nights the flat rate is set up for, i.e. the actual period of the flat rate is automatically extended. Any extra nights over and above the nights included in the flat rate will be charged as per the normal applicable tariff.
•Shorten validity:
SIHOT charges the full flat rate for those nights that fall into the flat rate period (i.e. basic rate divided by number of nights falling into the flat rate period). The nights that fall into the next period will be charged as per the rates applicable.
Figure 113: Charging the full flat rate (800) and the daily rate of the following period (120)
•Shorten validity and adjust rate:
Instead of charging the full flat rate, SIHOT charges only a daily rate (i.e. basic rate divided by n-days) during the nights that fall into the flat rate. Thereafter, the nights that fall into the next period will be charged as per the normal applicable tariff.
Figure 114: Charging only part of the flat rate (400) and the daily rate of the following period (120)