When using the deposit function in SIHOT, the following points must be noted:
• The posting of a deposit payment in SIHOT.PMS produces an invoice.
• The applicable invoice number must be selected, usually Invoices (Fattura).
• Upon check-in, the deposit invoice is cancelled. This means, a credit note is issued by SIHOT, for which you must select the respective invoice number set, usually Invoice credit note (Nota di credito della Fattura).
• For the credit note, SIHOT will not be using the original payment type, but an interim payment type IZ, which is defined especially for this purpose.
• The guest or client account is then automatically credited with the deposited amount using this interim payment type. So, if the orginal deposit payment was, for example, made by credit card, the credit on the account will be with payment type IZ.
However, the invoice will still also mention the original payment type for the record.
• When settling the account, the deposit service will be settled once more and will, therefore, be balanced out.
Figure 5: Posting a deposit in the reservation
Figure 6: Selecting the invoice set for the deposit payment