Account instructions
The expander Account instructions contains information
regarding the usual payment arrangements with the guest or company.
The field Stop/Invoice contains the following
settings:
|
Setting |
Effect |
|
Client |
Fix services are charged to the client
account. |
|
Group account |
Fix services are charged to the group
account. |
|
Own account |
Fix services are charged to the guest
account. |
|
Blacklist |
The hotel does not accept reservations for this
guest. The icon Blacklist  is displayed upon opening the profile and in
the profile itself. |
|
Prepayment |
When checking-in a guest with this flag, a
notification will be displayed. The icon Prepayment
 is also displayed upon opening the profile and in
the profile itself. |
The settings regarding the charge routing of fix services
will be taken over automatically in reservations, however, they can be
overwritten as required.
When trying to reserve a room for a blacklisted guest or a
guest on prepayment, this information pops-up when selecting the profile.
Figure 17: Notification - blacklisted guest
Figure 18: Notification - prepayment required
The field Rate calculation can be used to exclude
certain rates, such as weekend rates.
The field Credit is used in various F&B
interfaces such as SIHOT.POS. It sets a limit for charges made via the
restaurant POS to this guest’s account. If the charges would increase the
balance on the account so that it would exceed this limit, then the posting will
be declined.
The field Credit limit can be used to set a margin
for the high account credit check. If the balance of an account of this guest
exceeds the limit entered here, it will be highlighted in the Guest account list (menu
Reports – Financial
reports).
The field Credit limit city ledger is particularly
important for company profiles. If the balance of a city ledger account of this
client exceeds the limit entered here, it will be highlighted in the report
City ledger
balances (menu Reports – City ledger reports).
Figure 19: Credit limit highlighted in City ledger balances
report